Safety Message from Kay’s Antiques
When everything feels chaotic, we find comfort in the familiar and joy in beauty. We know you may not be leaving your house at this time, but we want to offer you the same excellent shopping experience you’ve come to expect from us.
At this time, we are open for business as usual at our Cavendish retail store, but don’t forget about our website which allows you to still get your Kay’s Antiques’ gifts delivered to you.
For local Cape Town shoppers, if you don’t feel comfortable coming into a store, please let us help you out online.
We are offering FREE delivery for customers within a 10 km radius of Cavendish Square.
Deliveries beyond the 10km radius will be at a nominal rate and subject to distance (as per normal).
Merely browse our website (www.kaysantiques.com) for your product(s) of choice, email us and we will arrange for EFT payment and delivery in our usual Kay’s packaging. It’s as easy as that.
We are also now offering CURBSIDE COLLECTIONS if you don’t feel comfortable coming into a mall – same payment arrangement as above and you can collect your parcel from one of our staff waiting curbside at a chosen Cavendish Square entrance.
For the safety of everyone, all jewellery will be alcohol-dipped before selling – a stable process that does not affect precious metals, non-organic gemstones and untreated gemstones.
Kay’s Antiques staff has been instructed on which materials can and cannot be alcohol dipped – and will follow these instructions closely.
We will also be alcohol-dipping our own inventory regularly and will dip pieces on request.
All outgoing items sold on our website will be alcohol-dipped prior to mailing.
Kay’s Antiques staff will be wiping all surfaces such as countertops, doorknobs and handles as well as high touch zones (credit card machines) after interacting with the public. Customers will also be requested to sanitize their hands before handling our jewellery. Our staff will also be following social distancing recommendations when interacting with customers.
We are a small business and feel deeply connected to the customers we serve, who feel like family, and your health and safety is our highest priority.
Thank you for your support.